MESSAGE TEMPLATES — BEFORE THE STAY

1) IMMEDIATE CONFIRMATION (sent right after booking)
Hello [name], thank you for booking [property name] from [arrival date] to [departure date]!
I'll send the practical details (access, Wi-Fi) a few days before your arrival. Feel free to reach out before then if you have any questions.
Talk soon, [host's name]

2) PRACTICAL REMINDER (about 48 hours before arrival)
Hello [name], your stay is coming up!
Here's some useful information:
- Check-in from [time]
- Exact address: [address]
- A full welcome booklet will be waiting on site with all the details (Wi-Fi, appliances, neighbourhood tips)
Let me know your approximate arrival time if you already know it.

3) DAY-OF MESSAGE (sent the morning of arrival)
Hello [name], today's the day!
- Building access code: [code]
- Key location: [detail]
- The property will be ready from [time]
Have a safe trip, I'm here if you need anything.