All templates
Eight templates, each with its own explanation page, an example and the file to download.
Would you rather know where to start first? See the starter kit for a new host or all the practical guides.
Welcome booklet templateThe document guests check first when they arrive: access codes, how appliances work, neighCleaning checklist between staysA room-by-room list, designed to be followed by yourself or a cleaner, which also covers rProperty inventory templateA room-by-room list of furniture and equipment, with its condition at the time of the inveListing templateA six-part structure for writing a listing that answers guest questions before they have tPre-stay message templatesThree messages to send at key moments before arrival: an immediate confirmation, a practicDuring-stay message templatesThree situations that come up often during a stay: a mid-stay check-in message, a standardPost-stay message templatesThree messages for the days after departure: thank-you and review request, a found item leWelcome guideA short text to slip into the welcome booklet, which politely frames the stay (noise, numb
All guides
How to use the welcome bookletThe welcome booklet template takes under an hour to fill in the first time, then gets reusHow to organise your inventoryA useful inventory isn't exhaustive: it focuses on what has value or wears out, and takes How to write an effective listingA good listing answers questions before they're asked. A few simple principles make a realHow to respond to guest reviewsA review reply speaks as much to the guest who wrote it as to those who will read the listCleaning schedule for multiple propertiesFrom two properties onwards, cleaning becomes a scheduling problem before it's a cleanlineGuest arrival checklistA short host-side list, separate from cleaning, to make sure everything is ready just befoGuest departure checklistDeparture is also a good moment to get a review and quickly spot a forgotten item or any dStarter kit for a new hostFaced with eight different templates, here is the most efficient order for a first propert